Frequently Asked Questions

All of our team have current police clearances and gone through a rigorous screening with a thorough reference check. We take provide of being honest and reliable professionals.

Please inform us 48 hrs before your scheduled service whenever you want to skip,cancel or reschedule your job.

Yes! We’ve got a team of experienced people who you can trust to take care of your lawn.However, you need to let us in so we can do our work. You can leave us a key and notes if you have special instruction to follow.

Yes,Our professional can take away your green waste at extra charge. Normally it cost between $35 to $50. You can talk to your lawn professional. You can select number of bags during booking if not sure can be done on the day of service.

No. We will bring everything unless agreed otherwise.

Yes we do , all are prices are online. You can book minimum 1.5 hour service and can discuss all your requiremnt with service provider on the day of service. If job required more hours on the service day, garden will let you know before he start the job

Yes, Our professional gardeners pride on the work they do to provide you guaranteed services. You can expect nice edges and sweep your path clear of cuttings.

Yes, we do! Once we’re done mowing the lawns, trimming the hedges and pruning the trees, we will then clear out all the rubbish generated. We can also offer services to pick up other kinds of household rubbish that you have lying around.

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.You can read more at https://stripe.com/nz. We are credit card only and the night before your service your card will be put on hold. The night after the service your card will then be charged for the service. If there are any changes to the price due to extra work – you will always be contacted first to confirm before work is done. if after the service there are any issues at all – call, text or email us before 5:30 pm and we will not charge your card until your lawn is serviced as expected.

We can schedule your lawn services from 9 am.

You should have your lawn mowed every second week in summer and every three to five weeks from autumn to winter. Spring mowing times will vary according to rain and sunshine. Regular mowing is essential for maintaining a healthy lawn.

After your service is complete, you will receive an email asking you to rate your booking and provide comments.In the unfortunate circumstance that something has not worked out as you expected, please let us know.We stand by our work! If you are unhappy with your booking, we’ll return to make it right.

Just call our support team (0800 43 7035) between 8.00 am and 5.00 pm, we would be happy to help book you in. Through a few qucik questions and help of the Google Maps we can have you booked in within 60 seconds !