Archives: FAQs

Can you take my garden waste away?

Yes,Our professional can take away your green waste at extra charge. Normally it cost between $35 to $50. You can talk to your lawn professional. You can select number of bags during booking if not sure can be done on the day of service.

Are you Insured?

Our experienced and dedicted team are fully insured through public liabilty insurance.

What if I cannot decide how large my lawn or Hedge is?

Just call our support team (0800 43 7035) between 8.00 am and 5.00 pm, we would be happy to help book you in. Through a few qucik questions and help of the Google Maps we can have you booked in within 60 seconds !

Are your staff trustworthy?

All of our team have current police clearances and gone through a rigorous screening with a thorough reference check. We take provide of being honest and reliable professionals.

Do you do free quotes?

Yes we do , all are prices are online. You can book minimum 1.5 hour service and can discuss all your requiremnt with service provider on the day of service. If job required more hours on the service day, garden will let you know before he start the job

How does payment work ?

To offer you payment methods and ensure the highest standards of security and stability, we chose to partner with Stripe.You can read more at https://stripe.com/nz. We are credit card only and the night before your service your card will be put on hold. The night after the service your card will then be charged for …

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What If I Am Not Satisfied After It Is Completed?

After your service is complete, you will receive an email asking you to rate your booking and provide comments.In the unfortunate circumstance that something has not worked out as you expected, please let us know.We stand by our work! If you are unhappy with your booking, we’ll return to make it right.

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